COVID 19 SAFETY | JUST SEW HELEN

Due to the current situation surrounding the coronavirus pandemic, I have decided to implement a few changes to normal procedures when placing orders for items made with your cherished clothing.

My priority is the safety & welfare of myself, my family & my clients.

As it is uncertain if, and for how long, the virus can live on clothing I have implemented the following steps which will be in place for the foreseeable future.

CUSTOMERS RESPONSIBILTY

• All clothing to be washed on at least a 40° cycle before sending or dropping them to me
• Please ensure parcels are adequately packaged for delivery
• If posting, please write your order number on the outside of your parcel & I will let you know your parcel has arrived safely.
• Door step drop if the customer is delivering the clothing
• No cash payments - payment in advance via PayPal or Stripe see Delivery/Payment

This is in addition to the details already in place on 'How to send clothing to Just Sew Helen'

JUST SEW HELEN'S RESPONSIBILTY

I have the following COVID safety precautions in place -

• a COVID safe environment (a separate sewing room)
• regular hand washing and sanitising surfaces
• clothing parcels will not be opened for 72 hours
• working on only one order at a time
• door step drops for clothing deliveries 
• free local delivery/door step drops by prior arrangement
• cashless payments via PayPal or Stripe

Thank you for your understanding and co-operation.